Open Letter to my Clients

Dear Client,

Prior to your session at Simply Therapeutic, please take the time to sit down and think about the reasons why you are choosing to see me for treatment.

Here are the most common reasons clients are in my office:

  1. Pain relief
  2. Tension relief
  3. Improve limitations in movement
  4. Improve mental/emotional well-being
  5. Improve self-care routine

If your reason is not on this list, that’s ok! Out of respect for your time commitment and financial investment, I encourage you to really think about what you’d like me to help you with and also, how you can help yourself. I want this to be an informative and transformative process.

I’m hopeful that massage therapy can change your life for the better.

You will get the most out of your sessions if you are clear about goals and expectations while maintaining an open mind and an open heart when receiving the work and giving meaningful feedback.

We enter a partnership in support of your well-being and wellness journey.

I see the best results from clients who are hopeful about their condition, who are clear about their commitment to self-care, and who are willing to make changes in their lifestyle and routine. Often it takes a multimodal approach to make long lasting change.

Sometimes chronic pain or discomfort issues are managed over time rather than “fixed.”

I’m not in the business of fixing people because, A. You are not broken. and B. I don’t have any super powers.

I’m simply a facilitator of your body’s amazing ability to heal itself.

When combined with a consistent self-care routine of good nutrition, quality sleep, regular exercise, and additional stress management (e.g., meditation, yoga, or spiritual practice), massage can be a life changing gift to yourself that has long lasting effects.

Massage therapy can calm your nervous system in a way that nothing else can.

I encourage you to try a session with many different practitioners until you find YOUR massage therapist(s). Each massage therapist possesses a unique skill set and personality.  

I’m straightforward and honest (sometimes to a fault). I put my heart into my work. I do my best to listen to your requests and preferences, but I rely on you to tell me if I’m not getting something right. I’m very skilled at what I do, but sometimes that isn’t enough. If I refer you to a different practitioner (e.g., a personal trainer, acupuncturist, other bodyworker), in many cases it just means that I think their work combined with mine will yield the best outcomes.

And sometimes my work may not be the best fit for you.


You are the boss when it comes to your body.  

Please let me know if the pressure isn’t right, if it’s too cold or too hot, if you need a pillow, if you’d like me to stop or change my technique, etc. I realize these things can change from moment to moment, so yes, please let me know as soon as the thought pops into your head.  

To respect all of my clients’ time, please remember that the allotted session length includes minutes spent talking. If there’s a lot of information you need to tell me, that can be emailed beforehand or we can talk as you receive the work.

Overall, speaking less and listening to the body more can be the most therapeutic route.

I like to provide a lot of helpful tips and info, so if I ever talk too much, please let me know.

I am here to help you to the best of my abilities.  

I hope you are looking forward to your session as much as I am!


Jenny Dipasupil, LMT




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